Terms and conditions
Terms and Conditions
These Terms and Conditions ("Agreement") govern your use of our online casino services (the "Services"). By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
1. Legal Status
The Services are operated by Spy Casino (the "Operator"), a licensed online gambling operator. The Operator is authorized to offer its Services under the laws of the United Kingdom and Alderney.
2. Registration and Login Process
To use the Services, you must create an account by providing accurate and complete information about yourself. You must be at least 18 years old to register for an account. One account per person/IP is permitted. You are responsible for maintaining the confidentiality of your login credentials.
3. Bonuses and Promotions
The Operator offers various bonuses and promotions (the "Bonuses") to its customers. The terms and conditions of each Bonus are specified in the relevant promotional materials or on our website. You must read and understand the terms and conditions of each Bonus before accepting it.
4. Wagering Requirements
You must wager a certain amount of money (the "Wagering Requirement") in order to withdraw any winnings associated with a Bonus. The Wagering Requirement is 65 times the bonus + deposit amount, unless otherwise specified in the promotional materials or on our website.
5. Deposit and Withdrawal Limits
The Operator reserves the right to impose limits on deposits and withdrawals (the "Limits"). You can set your own individual deposit limit via your account. The Operator may also apply a maximum bet limit when wagering with Bonus funds.
6. Account Restrictions
You are responsible for ensuring that you comply with all applicable laws and regulations in relation to online gambling. The Operator reserves the right to restrict or close your account if it suspects that you have engaged in any form of bonus abuse, cheating, or other misconduct.
7. Security and Fair Play
The Operator uses industry-standard security measures to protect your personal data and ensure fair play. However, the Operator is not responsible for any errors or malfunctions related to the Services, including but not limited to technical issues with our website or software.
8. Responsible Gambling
We encourage all customers to gamble responsibly. You can set deposit limits, time-outs, loss limits, and self-exclude permanently via the UK national self-exclusion scheme GAMSTOP.
9. Customer Support
The Operator provides customer support services to its customers. However, the Operator is not responsible for any errors or omissions in our response to your queries.
10. Changes to Terms and Conditions
The Operator reserves the right to modify these Terms and Conditions at any time without notice. You are responsible for regularly reviewing these Terms and Conditions to ensure that you understand any changes.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
12. Dispute Resolution
Any disputes arising out of or related to these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of the London Court of International Arbitration.
By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use the Services.